Are Ruby Lane and Ruby Plaza down this morning?

Replies to This Discussion

Permalink Reply by Flashback Alley on August 7, 2011 at 9:32am

They do appear to be down; I've been getting the same messages.  :-(

Permalink Reply by Alley Cat Lane on August 7, 2011 at 9:34am

Mine just now came up, thank goodness.

Permalink Reply by Kathy's Vintage Jewels on August 7, 2011 at 9:35am

Same here!  I can't get in either.  It did work okay earlier this morning.

Permalink Reply by Flashback Alley on August 7, 2011 at 9:37am

And now it seems to be back up ...

Permalink Reply by Alley Cat Lane on August 7, 2011 at 9:42am

Nope, it just went down again. Guess I won't be adding new items today.

Permalink Reply by Flashback Alley on August 7, 2011 at 9:42am

Now they're timing out on me (again)...

Nope, wait, they're back up (again).

If anyone's working on listings on either site, I would recommend doing them in a document you can cut/copy/paste from, rather than potentially lose your work...

Permalink Reply by Pearl's Parlor on August 7, 2011 at 9:54am

Having the same problem.

Permalink Reply by Ruby Lane on August 7, 2011 at 12:25pm

Hi folks,

Is this still an issue?

 

I use Mozilla as my browser. Everything looks good.

I checked IE and the pages load but they look a little funky.

 

So, this appears to be an IE Browser problem.

 

Once we are aware there are issues with the site that we will need to fix (and it is not a quick fix) you will see a 'message' when you attempt to log into the sites.

Permalink Reply by Flashback Alley on August 7, 2011 at 12:30pm

I've not (knock on wood) had any more problems. 

 

However, I should add that I use (and thus was having problems on) Mozilla...

 

Holly

Permalink Reply by Ruby Lane on August 7, 2011 at 2:46pm

Hi Holly, It could be because I checked it a couple of hours after the problem was posted, so it could have been fixed or fixed itself in the meantime.

 

Whenever anyone has a problem like this, you should report it to CS. BUT, don't do so immediately. Give it 15 to 30 minutes or so to see if it 'rights' itself. We have CS people available Mon thru Saturday, but someone is usually around on Sundays who 'may' can take a look at the issue. 

 

Carol

Permalink Reply by Alley Cat Lane on August 7, 2011 at 2:47pm

I use IE but only had problems loading Ruby Lane and Ruby Plaza. Every where else I went was fine.  They are loading fine now.

Permalink Reply by Ruby Lane on August 8, 2011 at 8:09pm

Found out what caused the 'hick up' -

 

"Hurricane Electric had a brief power outage this morning at 6:30AM Pacific."

Meaning it effected our servers in California. 

Carol