I have been having a lot of trouble with the format of pages and viewing images lately when I used Chrome. It straightens up sometimes when I close my browser or clear the history. But it goes back quickly to having trouble. I don't have the same problem when using IE9. I also was unable to see the images of a recent email sent to my gmail address. I could not see them either on my desktop email, on the RL link that I clicked, or online on gmail. I wondered if anyone else is having the same problems with their Google-type links to RL. I have no idea what might be causing my problems, since I am not aware of any changes to my system.
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Permalink Reply by CheriShops - Admin on May 14, 2012 at 11:53am I just checked Anita, and it looks ok to me. I viewed it as a customer would, and all seemed to look "normal"

Permalink Reply by Pearl's Parlor on May 14, 2012 at 1:47pm Hi Anita - I use Chrome but have not noticed any problems....yet. I'll keep an eye on it though. I know I routinely clear my cache several times during the day, as it seems to run faster. By the way, I just checked your shop and everything looks fine (and beautiful too!). Carol Anne

Permalink Reply by San Marcos Art Glass on May 14, 2012 at 4:06pm I wish I could find what the glitch might be. Maybe one of my add-ons need to be disabled.
Permalink Reply by Jan Story on May 14, 2012 at 5:09pm I don't use Chrome, but the general thing to do if a browser is acting wonky is to clear the cache (which is not the same thing as history) and run a freeware program called CCleaner that you can download at http://www.piriform.com/ccleaner. CCleaner will clear your browser cache, empty your recycle bin, fix corrupt ActiveX files and generally clean the scuzz out of your system. I run mine once a week!

Permalink Reply by San Marcos Art Glass on May 14, 2012 at 6:36pm Thanks, Jan. I have cleaned the cache when I cleared the history. It is a bit inconvenient, since I have to resubmit passwords each time I do it. If I clear the cache without clearing the history, maybe it wouldn't be so much work. I'll try the ccleaner when I do it next time.

Permalink Reply by Suzy's Timeless Treasures on May 14, 2012 at 8:19pm Anita, I use Firefox but today I am noticing that RL is acting a bit weird, pages with photos aren't loading up as quickly as they usually do and I'm seeing the words instead of pics and other formatting issues. It clears up when I refresh but I suspect if it's just started over the past few days, it's because of the programming for the RTS.

Permalink Reply by San Marcos Art Glass on May 15, 2012 at 12:29am After reading a couple of messages around, I am starting to feel not so alone. If I remember right, my problems started on the day that GA went down. May be a coincidence. Guess this is a good topic for the Shop Owner's group. My Chrome has been working well with RL this evening, so it could just be a temporary glitch somewhere along the line.

Permalink Reply by San Marcos Art Glass on May 18, 2012 at 4:17pm It has been happening more often for RL and Priceminer. Today I may have discovered the cure. I signed into Google so Chrome could be synced. I am usually signed into Google, so I don't know why signing in especially to sync helped.
I had received an email from RL, but could not see the images. When I clicked the boxes, I just ended up at unformatted pages. After I signed in to sync Chrome, I was able to see the pages correctly. I don't know why I am losing my synchronization, but it looks like what is happening.

Permalink Reply by San Marcos Art Glass on May 19, 2012 at 12:24am Never mind. That didn't help after all. I guess I'll just have to clear my cache a few times each day. Or migrate all my bookmarks to IE9.
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