Items getting moved to the Back Room

I just noticed that some of my items have migrated to the Back Room without my assistance. I noticed it first in my Ruby Plaza shop - about 7 or 8 items. When I checked Ruby Lane there were 2 there as well. Has anyone else had this happen? Any idea why it might happen?

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Replies to This Discussion

Permalink Reply by Graceful Antiques on January 28, 2012 at 10:51am

Possibly a popular item and when they reach a certain number of hits like 50 this will happen.

Permalink Reply by Ornaments on January 28, 2012 at 11:10am

Not the ones in Ruby Plaza. I've been neglecting that shop and most of my items haven't been getting a lot of views. I've got things in Ruby Lane that have had a lot more hits than 50 and this hasn't happened to them. Also, I thought that if you accepted the default that it was supposed to be unlimited?

Permalink Reply by Antique Beak on January 28, 2012 at 11:38am

This sort of thing has been happening to me for years no matter what I select (unlimited views, keep item in your shop). I just roll with it and put the items back in my shop when I notice.

Permalink Reply by CheriShops - Admin on January 28, 2012 at 12:21pm

yup...I am regularly having to retrieve items from my backroom and my settings are also for unlimited views

honestly, the sites seem to be a lot glitchier than they used to be

I also reported a while back that my items were being removed after 50 counts instead of being left in my store for the 5 years and was told the count doesn't "count" for sold item views...so I have tested it and yup, it does go down, so I have changed all my sold items to unlimited too and to remain in store until I choose to remove them

Permalink Reply by The Old Grey Mare on January 28, 2012 at 12:47pm

When I first opened my shop, I didn't realize about the item views or time frame for things going into my backroom. Once I figured it out, I put everything on unlimited. And it's been fine, for six years. Until the last month or so, when things have been mysteriously showing up in my backroom. Like Jen, I've just put them back in my shop, but it's interesting to hear that it's been an issue with other shop owners as well.

Permalink Reply by Graceful Antiques on January 28, 2012 at 2:21pm

I put a thread in the private forum Shopkeepers Corner here about Google changes. Possibly related to the transition that will be happening soon.

Please read and comment. Sandy

Permalink Reply by Ornaments on January 28, 2012 at 8:03pm

Well, at least it's not just me. I always put my items on unlimited views and I haven't had any problems until recently. I guess I will just have to keep an eye on things and keep putting them back.

Permalink Reply by Gardenartus Antiques on January 29, 2012 at 12:53am

Watch when you modify your items because the limits are different and already chosen for you with only a few months given before it is put in the backroom. You can change the setting that nothing happens once the time frame is up too not just the time period.

You can do a Power update to be on the safe side for all of your items.

Permalink Reply by CheriShops - Admin on January 29, 2012 at 8:15am

I must say I have never really understood the need for the "what next" section! Why not just leave out items in our shops until we decide what to do with them?

Permalink Reply by Graceful Antiques on January 29, 2012 at 8:42am

I really, really think this whole thread has to do with the upcoming Google changes and making any of our items viable on the internet.

I am very concerned about what will happen on March 1st and the capability of me doing my business online.

60 different sites will be affected if I am to understand and wish someone with simple terms could explain it more.

I may be completely off target when it comes to RL but as an exclusive dealer I am thinking and hoping this is part of their planning ahead. If so I am extremely grateful.

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I also am wondering how or if my VV will be affected with the Google changes.

Permalink Reply by Georgia J Scott on January 29, 2012 at 9:41am

I have to keep a close watch on Ruby Plaza, because my items go to the Backroom for no reason at all. This has been happening for quite a long time. I simply move them back to my shop, but it is annoying.

Permalink Reply by Ornaments on January 29, 2012 at 10:05am

For some reason it seems to be more of a problem with Ruby Plaza than Ruby Lane. When I checked this morning there were 3 in Ruby Plaza, 1 in Ruby Lane that had migrated. I don't have that many items in Ruby Plaza.