Anyone else experiencing this message this morning?? Wanted to get my listings up early and find I cannot get into my shop or on to Ruby Lane at all. So annoying. I am beginning to wonder if the dramatic drop in number of visitors, let alone sales of late, is a result of these intermittent, frustrating outages on Ruby Lane.
Yes I also got the message. I was on there late in the night and it had no problems. I also got a message that was new this morning at 1:40 AM that I had something new on my sites wish list. Wonder if too many people got the message and made too much traffic on the site. Is that still possible. It was a notice I have never gotten before.
Carol posted that there would be a site outage at 6.30 am today Pacific time that would last for around 15 min so I guess it has lasted longer than anticipated?
here is the link to her notification...I did not get it as an email from RL tho, which IMO they really should notify their shop owners by email...not everyone checks here.
I"m in now. Hopefully the outage is over with now.
No problems for me.
I am also able to get in so I guess the problem has been solved.
Hi, Yes, the updates are completed. Normal maintenance related stuff. It only affected certain parts of the site. It lasted about 30 mins instead of 15. I posted it here as a courtesy to the group. We generally don't notify folks via email when an outage is going to be early in the morning and for a brief period of time, but I will forward your suggestion to the RL upper echelon about notifying folks via email even if it is going to be a short event. Everyone should check the forums every time they log in to their shop. That is where you will find the most current information about the site - events, news, site updates, and other good stuff. All is good now. Thanks for your patience. Carol
Or maybe a maintenance notice with a message that the function will be available again shortly. "Busy helping others" implies that things might be clear in just a moment as people come and go.
I got in my site using explorer just fine.
Sorry for your troubles