"Thanks for the discussion! I did create a board on Pinterest for different items in my Ruby Lane shop. I have had traffic and one sale. I did not think of putting the price on it though. I will try that next. Things are not…"
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"What a great idea!! I can't tell you how many times I have held on to something hoping to find its mate. Thanks for thinking of this!"
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This Group is a way for "Orphaned" parts, bits and pieces, odds & ends to find a good home. Only Premium Members may post their items.See More
Graceful Shops replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"I try my best with emails to not ever call a customer if possible. Once upon a time I did call a customer and evidently this lady had ordered and forgot to mention this to her other half. He was none too happy.
I also never want to spill the…"
Ruby Lane - Carol Augustine replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"I think giving the buyer the benefit of the doubt is a good rule to follow. The real world does interfere in all our lives at times and when we least expect it. And, email is notorious for marking emails as spam when they are not. So, I do…"
Suzy's Timeless Treasures replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"There was another thread on here a couple of months back and someone had mentioned that they will call the customer after x days if there has been no payment received or email communication from the buyer.
I took their advice on 2 orders that were…"
Gardenartus Antiques replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"I like that :) And your right"
Swanky Selections replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"I've emailed a couple of "customers" inquiring just that. I've said more or less, "if you have changed your mind about the item I understand, unforseen things do happen. Please just advise me so that…"
Gardenartus Antiques replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"While we are on this discussion we have at times wanted to ask if they have changed their minds about purchasing the item but don't want to discourage the sale. Does anyone ever write the customer to ask them this?"
Alley Cats Vintage replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"Just lately I've been having an increase in unpaid purchases. Usually that's not a problem on RL but for some reason I've had a few of these in the past 3 weeks."
Swanky Selections replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"
I agree that some people are a bit afraid of on-line buying and /or they don't know how to proceed, when that is the case I always get a response back once I inquire. In those instances, I guide them through the process and we all…"
Gardenartus Antiques replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"We send out several emails through Ruby Lane, personal direct ones in case either one gets caught up in their spam folder, and sometimes a PayPal invoice before we give up. We sure don't want to discourage a sale or a buyer but after a week to…"
The Old Grey Mare replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"Sometimes people just back out, and I think they are then ashamed to say so. I totally agree that Buyers Remorse is a problem. But sometimes it's other reasons, and to make a sale, I'll pursue it. If I don't hear…"
Gardenartus Antiques replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"I hear you if they did that we would have no problem because we all make mistakes and that can be forgiven.
"
Swanky Selections replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"
It's not uncommon for me to have at least 2 sometimes more 0f incomplete purchase orders in lets say 6 orders. In each case I give them a bit of time then send them a "is there a problem, perhaps I can help" email…"
CheriShops - Admin replied to Virginia Warren's discussion Incomplete Purchase Orders in the group Ruby Lane"Yes, it has been increasing
I just wish they would have the courtesy to reply to us and let us know they are canceling the order...."
Profile Information
- How Did You Find Us?
- Ruby Lane
- Are you a seller of Vintage, Antiques & Collectibles?
- Yes
Comment Wall (4 comments)
- At 4:29pm on November 28, 2011, CheriShops - Admin said…
Hi Virginia :) Could you please start a new thread for your question about selling exclusively on Ruby Lane, as the thread you put it on is just for adding the link to your Ruby Lane shop...no discussion there. Thanks!
- At 4:58am on November 5, 2011,
Melinda McDaniel said…
- Hi Virginia...it's me, Melinda (Vintage Vault). Hope all is going well with you!
- At 12:20pm on November 3, 2011, Ruby Lane - Carol Augustine said…
Hi Virginia, Welcome to the Vintage Village. Come join the Ruby Lane Discussion group for news and more. http://thevintagevillage.com/group/RubyLane
Carol
Ruby Lane Marketing
- At 12:03pm on November 3, 2011,
ElsiesAttic-Admin said… Welcome to The Vintage Village!
A little about us, we are......
~ A Community for like minded people
~ A Resource Center for the field of Antiques, Vintage, & Collectibles {AVC}
~ A Promotional & Selling Venue for AVC Shop owners
For Complete Details, please visit our Member Info Center located in our Group Area.
Enjoy!!!
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